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Terms of Use and Privacy Policy
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Terms and Privacy Policy

Terms of Use

Services:
Top Cyber Solutions provides IT and cybersecurity services, including managed IT solutions, vulnerability assessments, and remote support.

User  Responsibilities:
You agree to use our services for lawful purposes only and to provide accurate information when required.

Service Limitations:
While we strive for excellence, Top Cyber Solutions is not liable for damages resulting from unforeseen technical issues, downtime, or data loss. Our liability for any damages shall be limited to the total amount paid by the client for the services in the last six months preceding the event giving rise to the claim.

Intellectual Property:
All content, logos, and materials provided by Top Cyber Solutions are protected by copyright and cannot be reused without our explicit permission.

Modifications to Terms:
We may update these terms at any time without prior notice. Continued use of our services implies acceptance of the revised terms. Changes will be posted on our website.

User Accounts:
You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account information and all activity under your account.

Refund Policy.
Subscriptions and services may be terminated by either party with thirty (30) days written notice. Refunds are not provided for unused portions of services. Product sales are final, but defective or damaged products may qualify for return or replacement as outlined below.

  • Returns: Only accepted for defective or damaged products reported within 5 days of receipt.
  • Warranty ClaimsRefer to the manufacturer’s warranty or contact us for assistance.
  • Cancellation: Subscriptions and services require thirty (30) days written notice. No cancellations for product orders once placed.

Acceptable Use:
You agree to use our services only for lawful purposes and not to violate intellectual property rights, transmit harmful material, or disrupt services.

Limitation of Liability:
To the fullest extent permitted by law, Top Cyber Solutions is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services, products, or website, even if we have been advised of the possibility of such damages. Our total liability is limited to the amount paid for the services provided in the last six months.

Indemnification:
You agree to indemnify and hold harmless Top Cyber Solutions from any claims, damages, or liabilities arising from your use of our services, violation of these terms, or infringement of any third-party rights.

Governing Law:
These terms are governed by the laws of the State of California, USA. Any disputes will be resolved under California jurisdiction. You agree to submit to the exclusive jurisdiction of the courts in California for any legal action

Privacy Policy

Information We Collect:

  • Personal Information: Name, email, phone number, and billing details.
  • Usage Data: IP address, device type, and service interactions.

How We Use Your Information:

  • To deliver and improve our services.
  • To communicate updates, promotions, and service notifications.
  • For security purposes and fraud prevention.

Data Sharing:
We do not sell or rent your information. Information may be shared with trusted partners strictly for service delivery or compliance with legal obligations.

Security Measures:

We use industry-standard encryption and cybersecurity tools to protect your data.

Cookies:
Our website uses cookies to enhance user experience and analyze website performance. You can adjust your browser settings to manage cookies.

Your Rights:
You may request access to, correction, or deletion of your personal information by contacting us at support@topcybersolutions.com.

Disclaimers:
The website and all content and services provided are offered “as is” and “as available,” without warranties of any kind. We do not guarantee uninterrupted or error-free services.

Termination:
We may terminate your access to services for any reason, at any time, without notice.

Contact Us:
Email: support@topcybersolutions.com